Tesla Advisor
3.
4 South Burlington, VT South Burlington, VT Full-time Full-time Estimated:
$42.
7K - $54.
1K a year Estimated:
$42.
7K - $54.
1K a year 14 days ago 14 days ago 14 days ago The Role The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day.
They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience.
We've created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working.
You should have a passion for sustainable energy and the ability to create exceptional client experiences.
While individual contributions will be recognized, teamwork is essential to achieve the highest level of success.
We will reward team players who help others succeed and empower the team around them.
Responsibilities Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla's product offering and answering questions Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets Effectively present and sell and support the delivery and installation the entire Tesla eco-system Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level Execute customer documents on delivery day Demonstrate a mastery of all Tesla products and services.
Keep up with EV industry trends and local incentives Conduct direct deliveries from Delivery Centers to customer homes Perform additional responsibilities as assigned to meet business needs Requirements At least 1
year of customer service and/or sales experience with proven track record to meet or exceed goals Positive, enthusiastic and passionate about the changes in the personal transportation industry Ability to understand and convey business issues and technical concepts Strong sense of team mentality and reliability Great attention to detail with strong organization and communication skills Proficient with Microsoft Office suite and CRM tools Ability to work evening hours, weekends and holidays in a retail environment Ability to obtain appropriate state licensing, where applicable Must have a valid driver's license in country of employment This role requires you to possess a Motor Vehicle Salesperson License issued by Pennsylvania State Department of Motor Vehicles.
Without the salesperson license, you cannot engage in sales activities.
To check if you are eligible for the salesperson license, please contact the licensing office nearest you in state of employment.
Notary license is preferred.
Should notary support be required of this role, Tesla will provide assistance with obtaining a license.
Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) LGBTQ
care concierge services 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include:
critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance Schedule:
Monday to Friday Weekends as needed License/Certification:
Driver's License (Required) Ability to Commute:
South Burlington, VT 05403 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 South Burlington, VT South Burlington, VT Full-time Full-time Estimated:
$42.
7K - $54.
1K a year Estimated:
$42.
7K - $54.
1K a year 14 days ago 14 days ago 14 days ago The Role The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day.
They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience.
We've created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working.
You should have a passion for sustainable energy and the ability to create exceptional client experiences.
While individual contributions will be recognized, teamwork is essential to achieve the highest level of success.
We will reward team players who help others succeed and empower the team around them.
Responsibilities Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla's product offering and answering questions Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets Effectively present and sell and support the delivery and installation the entire Tesla eco-system Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level Execute customer documents on delivery day Demonstrate a mastery of all Tesla products and services.
Keep up with EV industry trends and local incentives Conduct direct deliveries from Delivery Centers to customer homes Perform additional responsibilities as assigned to meet business needs Requirements At least 1
year of customer service and/or sales experience with proven track record to meet or exceed goals Positive, enthusiastic and passionate about the changes in the personal transportation industry Ability to understand and convey business issues and technical concepts Strong sense of team mentality and reliability Great attention to detail with strong organization and communication skills Proficient with Microsoft Office suite and CRM tools Ability to work evening hours, weekends and holidays in a retail environment Ability to obtain appropriate state licensing, where applicable Must have a valid driver's license in country of employment This role requires you to possess a Motor Vehicle Salesperson License issued by Pennsylvania State Department of Motor Vehicles.
Without the salesperson license, you cannot engage in sales activities.
To check if you are eligible for the salesperson license, please contact the licensing office nearest you in state of employment.
Notary license is preferred.
Should notary support be required of this role, Tesla will provide assistance with obtaining a license.
Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) LGBTQ
care concierge services 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include:
critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance Schedule:
Monday to Friday Weekends as needed License/Certification:
Driver's License (Required) Ability to Commute:
South Burlington, VT 05403 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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